Legal

Medical Disclaimer

Clivora is a software platform that supports healthcare professionals. It is not a medical provider and does not provide medical advice, diagnosis, or treatment.

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1. No Medical Advice

The content available through the Clivora platform — including features, templates, default forms, and reference data — is provided for informational and workflow purposes only. It does not constitute medical advice and must not be relied upon as a substitute for the professional judgment of a qualified healthcare provider.

2. The Role of the Platform

Clivora is a tool that helps healthcare organizations and professionals manage their day-to-day operations. The platform does not diagnose conditions, prescribe treatments, or make clinical decisions on behalf of providers. All clinical decisions remain the sole responsibility of the treating healthcare professional.

3. Professional Responsibility

Healthcare professionals using Clivora are solely responsible for:

  • The accuracy and completeness of clinical data they record in the platform.
  • The diagnostic and therapeutic decisions they make.
  • Compliance with applicable medical, ethical, and regulatory standards in their jurisdiction.
  • Communicating directly with their patients regarding diagnoses, treatments, and follow-up care.

4. Emergencies

The Clivora platform is not designed for use in medical emergencies. In case of a medical emergency, contact your local emergency services immediately. Do not rely on the platform's messaging, scheduling, or notification features for time-critical care.

5. Third-Party Content

Where the platform displays content from third parties — such as laboratory reference ranges, drug databases, or guideline summaries — that content is provided by those third parties and may change without notice. Clivora does not warrant the accuracy or completeness of third-party clinical content.

6. Accuracy of Information

We work to keep platform features and reference data accurate and up to date. However, medical knowledge evolves rapidly. Users should always verify clinically significant information against authoritative sources before acting on it.

7. Jurisdictional Differences

Medical regulations and clinical standards vary by country and region. Healthcare professionals are responsible for ensuring that their use of the platform complies with the laws and standards of the jurisdictions in which they practice.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Clivora and its affiliates will not be liable for any clinical outcomes, decisions, or damages arising from the use of, or inability to use, the platform. Additional limitations of liability are set out in the Terms of Service.

9. Contact

If you have questions about this disclaimer, contact our team using the details below.

Need help?

Questions about this document?

Our team is here to help. Reach out and we will respond within two business days.

legal@clivora.appClivora Health, Compliance Team

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